Uganda Tailors Market Place
Uganda Tailors Market Place
Overview
To support a wider, mobile-first audience, Uganda Tailors Solution needed an easy-to-use mobile app for clients to discover local tailors, place orders, and manage delivery—all from their phones.
SSekimpi Kennedy
/IT Manager – Uganda Tailors Association
Uganda has a high rate of mobile device usage, making mobile apps an ideal solution for expanding access. Binary Labs Solution was brought in to develop an Android and iOS app that bridged the gap between tailors and customers while offering convenient features like chat, notifications, and order tracking.
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Requirements
Our solution
User-friendly mobile experience with clean UI
Our UI/UX team crafted a clutter-free design using Flutter, prioritizing simplicity, legibility, and touch responsiveness — resulting in an intuitive user journey for all ages.
Tailor discovery by location, rating, or category
We integrated GPS-based filtering so users could discover tailors nearby or sort by style, rating, or category — promoting tailored matchmaking and visibility.
Order placement with fabric preferences, measurements, and deadlines
The app included smart forms with drop-downs and text fields for users to detail their orders, including uploading images, selecting fabrics, and specifying delivery dates.
Push notifications for order status updates
We enabled real-time push notifications for events like "Order Received", "In Progress", and "Ready for Delivery", improving trust and satisfaction.
Results:
The platform became a game-changer for small tailoring businesses, many of whom had never sold online before. The streamlined interface and localized payment integrations lowered barriers to entry, leading to rapid vendor adoption. Most importantly, the marketplace empowered rural artisans to expand their reach and grow their incomes sustainably.
Over 150+ vendors onboarded in the first 6 months
The marketplace was designed with simplicity in mind — making registration and onboarding easy even for first-time digital sellers, which helped drive early adoption.
Marketplace processed UGX 50M+ in monthly average transactions
The seamless integration with mobile money and real-time order tracking boosted customer confidence, directly translating into higher transaction volumes.
Sellers praised the ease of managing their digital storefront
The vendor dashboard offered a smooth experience, giving sellers control over their inventory and orders without needing technical knowledge
Rural tailors accessed customers they’d never reached before
By eliminating geographical barriers, the platform opened new sales channels — helping rural artisans compete on equal footing with urban tailors.
