Uganda Tailors Association App
Uganda Tailors Mobile App
Overview
To support a wider, mobile-first audience, Uganda Tailors Solution needed an easy-to-use mobile app for clients to discover local tailors, place orders, and manage delivery—all from their phones.
SSekimpi Kennedy
/ IT Manager – Uganda Tailors Association
Uganda has a high rate of mobile device usage, making mobile apps an ideal solution for expanding access. Binary Labs Solution was brought in to develop an Android and iOS app that bridged the gap between tailors and customers while offering convenient features like chat, notifications, and order tracking.
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Requirements
Our solution
User-friendly mobile experience with clean UI
Our UI/UX team crafted a clutter-free design using Flutter, prioritizing simplicity, legibility, and touch responsiveness — resulting in an intuitive user journey for all ages.
Tailor discovery by location, rating, or category
We integrated GPS-based filtering so users could discover tailors nearby or sort by style, rating, or category — promoting tailored matchmaking and visibility.
Order placement with fabric preferences, measurements, and deadlines
The app included smart forms with drop-downs and text fields for users to detail their orders, including uploading images, selecting fabrics, and specifying delivery dates.
Push notifications for order status updates
We enabled real-time push notifications for events like "Order Received", "In Progress", and "Ready for Delivery", improving trust and satisfaction.
Results:
The mobile app delivered an unprecedented level of convenience to customers and tailors alike. High download numbers validated market demand, while repeat orders and long session times reflected user satisfaction and engagement. Tailors gained a powerful tool to manage orders, while customers enjoyed a more seamless, personalized experience.
10,000+ downloads within the first 3 months
The app’s relevance, offline-first design, and ease of use encouraged rapid adoption, particularly among younger, mobile-savvy users.
Tailors reported a 45% increase in repeat orders
The app’s chat feature and push notifications helped maintain strong customer relationships, encouraging repeat business and loyalty.
92% user satisfaction rating based on app feedback
Users praised the smooth functionality, clear layout, and ability to track orders easily — leading to high ratings and word-of-mouth growth.
App users spent 68% longer on average than on the website
The app created an immersive, personalized shopping experience, encouraging users to explore more tailors, styles, and options before making a decision.
